Adherence to the principles of responsible gaming is at the leading edge of our top priorities at Bet9ja. Our company believe betting ought to simply be for home entertainment. We are committed to the safety and health and wellbeing of our customers versus gaming-related issues, as this is of critical importance to us.
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Bet9ja has put in place versatile strategies and precaution to allow our customers to handle their activities and we will always take the required steps to avoid gaming-related problems.

RELAX, IT'S ONLY A VIDEO GAME

We advise you bet with what you can manage to lose. To direct your bet placement, you can choose beforehand just how much to spend on betting and never ever go beyond that limitation. We offer you the opportunity to customise your costs limitation at Deposit Limits.

FOLLOW THE BET9JA TIPS

1. Gamble for enjoyable.

1. Only gamble with funds you can potentially manage to lose and do not bet with funds you require for daily living.
2. Decide how much time to dedicate to gambling and do not surpass this limit. You can use Deposit Limits to check your spending.
3. Decide just how much cash to purchase your home entertainment and regard the choice you have made. Gambling ought to not be your only source of fun.
4. Don't chase losses and accept the result as the expense of entertainment.
5. Don't ask for credit for wagering.
6. Ensure you understand the rules of the video game and your house edge.
7. Balance the time you commit to wagering with other pastime.
8. Don't wager to leave from loneliness or depression. Only wager for the desire to play and have a good time.
9. Do not wager if your clarity has actually been impaired by alcohol or drugs.
   
   IF BETTING BECOMES A PROBLEM, TAKE A BREAK
   
   Problem gaming can be identified by modes of conduct such as a high level of spending, poor work outcomes, relationship troubles, theft, lying and anxiety. If betting becomes an issue, then it is no longer entertainment. TAKE A BREAK. You need to decide when and for for how long, and for more support you can call our group.
   
   TAKE THE TEST AND FIND OUT WHAT KIND OF PLAYER YOU ARE
   
   Check occasionally to evaluate your betting routines. We want to help you to better understand them and fix them if required. Start from this simple test - it will simply take a minute:
   
   1. In the last 12 months, has betting or gambling frequently triggered you problems at work or in the house?
10. In the last 12 months, has betting or gambling caused arguments or other severe issues with your household, friends, neighbours or colleagues?
11. In the last 12 months, have you tried to hide the quantity you wished to wager from member of the family or pals?
12. Do you often state you are winning when in truth you are losing?
13. With the death of time, have you had to increase the frequency of your sports betting and gambling to keep it exciting?
14. In the last 12 months, have you used gambling or wagering to leave from individual problems or to feel much better?
15. In the last 12 months, after having lost money gambling, have you right away gambled again to attempt to win back the cash lost?
16. In the last 12 months, have you tried to collect money for bets by utilizing incorrect cheques, taking or by turning to other unlawful acts?
17. In the last 12 months, have you bet despite the fact that you had assured yourself you would not do so or have you bet for a longer time period than what you prearranged?
    
    If you have responded yes to more than five questions, sports betting is no longer a form of entertainment for you and might constitute a serious issue. Therefore, we urge you to seriously think about the possibility of taking a break and look for assistance. You can click here to visit Gambling Therapy for help.
    
    VULNERABLE AND UNDERAGE PERSONS
    
    It is illegal for anyone listed below the age of 18 to open a betting account or place a bet with Bet9ja.
    
    According to our General Terms & Conditions, we might require you to offer a copy of your ID to prove your identity, including your age, for different reasons. If we discover an underage or vulnerable person operates an account with Bet9ja, the account will be closed and any winnings will be surrendered.
    
    Bet9ja will make thorough effort to avoid underage gaming. If you are concerned that a minor gamer operates an account with Bet9ja, please contact our Help Center and we will take needed actions.
    
    Persons under the age of 18 are not allowed at Bet9ja outlets.
    
    SETTING LIMITS
    
    DEPOSIT LIMITS
    
    You can choose to restrict the amount of money to be deposited into your wagering account daily, weekly and regular monthly. To access this alternative, see My Account > Responsible Gambling to evaluate and modify your deposits limitations
    
    Any decrease or increase to your limitation would take effect instantly upon receipt of direction.
    
    SELF-EXCLUSION
    
    The self-exclusion choice is readily available to any customer who may have a betting issue or think they are susceptible to betting. If you think you need to take a break, you ought to think about self-exclusion where you can take a break starting from a minimum period of 90 days. You can also request to close your account at any time.
    
    Customers who self-exclude would have their account suspended for the duration of the exemption duration and Bet9ja would make efforts to prevent the opening of any new account being opened by the consumer throughout this period. Please describe the assistance page to learn more on your choices.
    
    We likewise encourage excluded individuals to eliminate Bet9ja from alerts and delete/uninstall any Bet9ja app or website.
    
    If any self-excluded person is identified at our physical outlets, an authorised personnel member shall ask for such left out individual to leave the facilities. Visit My account > Responsible Gambling > Self-exclusion to request the self-exclusion.
    
    SIGNAGE AND ADVERTISEMENT
    
    Bet9ja dissuades minor gaming by posting notifications mentioning the legal age to gamble as authorized by the Lagos State Lotteries and Gaming Board at all Bet9ja outlets.
    
    Bet9ja guarantees its media products and adverts (through all channels, consisting of tv, radio, social networks, prints, mails etc) contain a responsible gaming message to safeguard underage and vulnerable individuals. Our adverts do not misguide audiences regarding chances to be gained from gaming, as we ensure gambling is seen as a kind of home entertainment.
    
    STAFF TRAINING
    
    Our personnel are well trained to guarantee compliance with our accountable video gaming policy on our website and outlets and will get refresher training at intervals. The customer service group is on hand to resolve any gaming-related problems or concerns you may have.
    
    Where it is needed, we might prevent a client from continued video gaming on our platforms in accordance with our Terms and Conditions.
    
    COMPLIANCE WITH THE REGULATIONS
    
    Bet9ja takes its compliance obligations extremely seriously and will report any activity that is needed to be reported by the applicable regulations to the respective licensing and state authorities.
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    DO YOU NEED HELP?
    
    If you wish to speak to somebody about your betting, please contact our Problem Gamblers Hotline on +234809 999 0933 or send out an email to responsiblegaming@bet9ja.com. The team are available every weekday between 08:00 am - 5:00 pm. You can likewise call among the restorative associations suggested by Bet9ja below.
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